Managing Schedule Registrations
Updated Feb 13, 2026 2 min read
Learn how to manage registrations for events published through your Reservie schedule. Access registers, view participants, and track attendance.
Overview
When events are published via a Reservie schedule and customers book into them, the registrations are managed in the same way as standard events. Each event date within a schedule has its own register, providing a definitive list of customers registered for that session.
Viewing registrations
To view registrations for events published through your schedule:
- Navigate to Services > Events from the sidebar menu.
- Locate the event using the Course view or Daily view.
- Click on the event to view its details.
- Select the specific date and view the register to see all registered participants.
Managing participants
From the event register you can:
- View registered customers — See all customers who have booked into the event date.
- Contact participants — Reach out to registered customers directly.
- Track attendance — Mark customers as attended or not attended.
- Add customers manually — Book customers into the event using cash, pass credits, or stored payment methods.
Schedule-specific considerations
When managing registrations for scheduled events, keep the following in mind:
| Consideration | Details |
|---|---|
| Recurring events | Each occurrence has its own independent register. Managing one date does not affect others. |
| Capacity | The number of spaces is defined during event setup. The schedule widget automatically shows availability to customers. |
| Waiting lists | If enabled during event setup, customers can join a waiting list when a session is full. They are notified automatically when a space opens. |
| Pass redemption | If the event supports pass payments, customers can use their pass credits when booking through the schedule. |
| Multiple places | If enabled in the schedule’s Restrictions settings, customers can book more than one place per event. |
| Booking on behalf | If enabled in the schedule’s Restrictions settings, customers can book for other people. |
Notifications
Reservie automatically sends notifications to customers for the following:
- Purchase confirmation — Sent when a customer books into an event.
- Event reminder — Sent before the event commences.
- Cancellation notification — Sent if a customer’s booking is cancelled.
- Waiting list notification — Sent when a space becomes available on a previously full event.
Notification settings can be configured from Notifications in the sidebar menu.